Frequently asked questions

Does Keeper of the Ka have a storefront?

No, Keeper of the Ka is solely an e-commerce business. 

 

Can I change or cancel my order? 

Due to Keeper of the Ka being a small business, no changes, exchanges, or cancellations will be accepted. 

 

Where does Keeper of the Ka ship?

Keeper of the Ka currently ships within the United States. 

 

How can I edit my shipping address?

We can change your shipping address before the order is fulfilled. Please email keeperoftheka@gmail.com as soon as possible. 

 

How long does it take to process my order? 

Most orders will be fulfilled within 4-7 business days. Depending on the shipping method selected, shipping may take 1-10 business days. 

 

How do I change my password for my Keeper of the Ka account?

Select the account icon on the Keeper of the Ka website. Then select the "forgot your password" option. Enter the email address associated with your customer profile. Check your email account for a message sent from Keeper of the Ka with instructions to reset your password. Follow the directions and you're good to go.